GuidesWix
Wix
Install Rasket on your Wix site to turn its contacts, carts and orders into emails that sell: abandoned checkout reminders, welcome codes, post-purchase and win-back flows.
Coming soon: Rasket for Wix is not in the Wix App Market yet. This page describes it as it will ship.
What it does
- Contacts and consent. Your site's contacts join your Rasket project. People subscribed to your emails in Wix are subscribed in Rasket. An unsubscribe in Rasket is written back to Wix.
- Store events. Checkouts, carts, orders, payments, fulfilments, cancellations and refunds become
store:events that start flows. - Products in your emails. Rasket keeps a copy of your products, so the cart and product blocks show the right picture, price and link.
- A code per person. A discount block gives each person their own coupon, which works once.
- Revenue. Orders after a click on a campaign or flow email count as that email's revenue.
Before you start
- Your site needs Wix Stores. Wix asks you to add it when you install Rasket.
- Only the site's owner can connect it to a project.
- Product views need a published site.
Install and connect
- Find Rasket in the Wix App Market and press Add to Site.
- Wix shows what Rasket asks for. Approve it.
- Wix opens Rasket in your site's dashboard. Choose one of two doors.
Create a Rasket project for this site
Type your email address. Rasket makes a project named after your site and emails you a link to set your password. Its plan is billed through Wix.
Connect an existing project
Sign in to Rasket in the new tab and pick the project. Its plan and billing stay as they are.
The first sync starts at once: contacts, then products. Each site connects to one project at a time; a project may have several sites.
Turn on the flows
| Flow | Starts |
|---|---|
| Abandoned checkout | An hour after a checkout with an email is left open. |
| Abandoned cart | An hour after a cart is left without a checkout. |
| Browse abandonment | A day after someone views a product and does nothing more. |
| Welcome with a discount | When someone subscribes to your site's newsletter topic. |
| Post-purchase | After an order is fulfilled. |
| Win-back | When a customer has not ordered for a while. |
Add a flow in Rasket from Automations → New, then turn it on from the Rasket page in your Wix dashboard or in Rasket. Store flows only email people who are subscribed.
Turn off the abandoned cart email in Wix Automations first, or shoppers get two.
Discount codes
Put a discount block in an email and set the discount. When the email is sent, each person gets their own coupon in your Wix site: one use, with the end date and minimum order you set. Codes are at most 20 characters, so a long prefix is shortened.
If a code cannot be made in time, the email shows the shared code from the block instead. Create that code in Wix first. Unused codes are removed from your coupon list a day after they end.
Billing
A project created from Wix pays through Wix. Choose a plan from the Rasket page in your Wix dashboard: each Wix plan matches a Rasket plan, with the same email and contact limits. When the limit is reached, sending stops until the next month or a bigger plan.
A project you connected that already pays Rasket keeps its plan and billing. Rasket shows no plans to buy inside Wix for it.
What Rasket asks Wix for
| Permission | Why |
|---|---|
| Read Orders | Orders, checkouts and carts become store events that start your flows. |
| Read Contacts | Your site's contacts become Rasket contacts, with their consent. |
| Manage Email Subscriptions | An unsubscribe in Rasket is written back to Wix. |
| Manage Coupons | Each person's own one-use code in a discount email. |
| Manage Embedded Scripts | Adding rasket.js to your site for product views. |
| Read Products | Your products, for the cart and product blocks in your emails. |
| Manage Your App | Your site's name and address, and your Rasket plan on Wix. |
Rasket never stores a Wix access key. It asks Wix for a short-lived one each time it reads your site.
Remove the app
Removing Rasket from your site disconnects it at once. Your contacts stay in your project. The site's store data — events, products and coupons — is deleted 48 hours later. Add Rasket again before then and everything resumes.
Troubleshooting
- “Only the site's owner can change where its customers go.” Ask the site's owner to open Rasket in the dashboard.
- “This project's plan is billed through Wix.” Change the plan from Rasket in your Wix dashboard, not in Rasket's Billing.
- Products are missing from an email. Open Rasket in your Wix dashboard and press Sync again.
- No product views. Publish your site. Visitors who decline marketing cookies are not tracked.